Phones
Phones are part of how a company answers. Tidewater Techs designs the system, the auto attendant, and the path a call takes, including when the person who should answer is away from the desk.
What this covers
- Auto attendants, call routing, queues, and the rules for who answers after hours.
- Desk phones, plus apps for a phone or a computer so a call can reach someone who is away from the building.
- Cloud-hosted and on-premises systems, including a path that keeps an existing phone system in place while you move.
- Hosting that keeps the phones up when a circuit loses power or internet.
- One dial plan, so customers reach the company and not a single desk.
How we choose the system
The right system is the one that fits how your people answer today and how the company will answer as it grows. We design that with you, install it, and stay on it.