Consultation
Consultation is how an engagement starts when you want a recommendation before a project. We look at where the business is today and where it is going, then specify hardware and services that will be used during their life.
The operational need
A company can buy equipment and licenses one at a time and still not have a plan that will fit in a few years. Consultation is a working session and a specification, not a standing managed-IT relationship.
How we approach it
We sit with the people who run the operation, look at what is already in place, and write down what should be purchased, what should wait, and what another vendor already covers. Ongoing planning after that, if you want it, is Technology Strategy & vCIO.
What this covers
- Cloud accounting, document storage, email, voice, and the other tools offices adopt one at a time.
- Hardware specified for growth inside its useful life.
- Work alongside another technology provider so the handoff is clean.
- A written specification the company can use to budget, bid, or stay with Tidewater Techs for the install.
Ongoing responsibility
Consultation ends with a specification. Implementation, monitoring, and support are separate services. Current clients who already have an account should use client support.